This is the final installment of a three-part series that we created to provide nurses with the resources they need to educate and better prepare themselves to deal with bullying and violence in the workplace.
“While the American Nurses Association provides vital resources on nurse bullying and workplace violence, it is up to individual nurses, nurse leaders, facilities, and units to take advantage of these resources.” “It’s up to every nurse,” Kathleen Colduvell, RN, BSN, BA, CBC writes in nurse.org
“Although its impact is devastating to the health and well-being of individuals, organizations also experience its effects in terms of loss of productivity, absenteeism, turnover, legal costs, and negative publicity,” referring to bullying in the workplace.
To help our readers take action, we’ve compiled the following collection of helpful resources:
AORN free webinars for members (available to nonmembers at nominal cost):
- http://shop.aorn.org/incivility-bullying-and-workplace-violence-prevention/ (This webinar is available until April 28, 2019.)
- http://shop.aorn.org/zero-tolerance-for-lateral-violence-changing-the-culture/ (This webinar is available until November 21, 2019.)
AORN articles (available to AORN members only):
- https://www.aorn.org/about-aorn/aorn-newsroom/or-exec-newsletter/2016/2016-articles/the-key-to-investigating-incivility-and-bullying
- https://www.aorn.org/about-aorn/aorn-newsroom/or-exec-newsletter/2018/2018-articles/proactive-approach-to-workplace-violence
JCAHO articles:
Since 2009, JCAHO has had a Leadership standard that addresses disruptive and inappropriate behaviors in two of its elements of performance:
- The hospital/organization must have a code of conduct that defines acceptable and disruptive and inappropriate behaviors.
- Leaders must have created and implemented a process for managing disruptive and inappropriate behaviors.
Civility is a system value that improves safety in health care settings, JCAHO article stresses discussing the link between civility, workplace safety and patient care.
As nurse advocates, Action Products will continue to provide essential resources to support nurses.
