Product Return Info - Action Products

Product Return Information

Request a Return

ACTION Products must pre-authorize all returns and will provide the required RMA number.
The RMA number should be written on the outside of the box when returning the items.
Items must be unused and returned in original packaging.
A 20% restocking fee will be applied.
Customer is responsible for return shipping charges.

Please submit the form below to request a return. You will receive an email response from Customer Service with your approved RMA number within two business days.

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Customer Details

Contact Name(Required)

First Last

Company(Required)

Email(Required)

Phone(Required)

Order Details

Purchase Order Number(Required)

Item Number(Required)

Quantity(Required)

Item Number

Quantity

Item Number

Quantity

Reason for Return:(Required)

Please check one.

Customer Service error (e.g. wrong address, wrong price, wrong part or quantity)

Order cancellation (e.g. backorder, delivery time, changed mind)

Customer Issue (e.g. ordered wrong part, wrong size, wrong quantity, did not like, no longer needs)

Product complaint

Patient Complaint or Injury

Shipping error (e.g. sent to wrong address, used wrong carrier)

Carrier error (e.g. delivered to wrong address, package damaged, no confirmation of delivery)

Production error (e.g. product damaged, mispackaged, or mislabeled)

Please refer to our Information for Use (IFU) for information on warranties, returns, terms & conditions. For Additional questions, please Contact Us.